Daycare
Overnight Care
Hours of Operation
Check-In:
Monday - Friday
8am - 10am & 2:30pm - 4:30pm
Saturday
8am - 10am
Check-Out:
Monday - Friday
8am - 10am & 2:30pm - 5:30pm
Saturday
8am - 10am
*Express Check-Out:
Pre-arranged pick-up times on Saturday evenings (5-6pm) and Sundays (9-10am and 5-6pm). Please let our team know prior to checking-in for your reservation if you would like Express Check-Out.
Holidays
There is a 2-night minimum stay for holiday reservations.
Holidays are defined as the week before and after New Year’s Day, the weekend of Martin Luther King Jr. Day, the weekend of President’s Day, the week before and after Easter, the week of Spring Break determined by our local FMSD calendar, Mother’s Day weekend, Memorial Day weekend, Father’s Day weekend, the week before and after 4th of July, Labor Day weekend, the week before and after Thanksgiving, and the week before and after Christmas.
There is no check-in or check-out on 4th of July, Thanksgiving Day, Christmas Day, or New Year's Day.
Dog Health Requirements
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Current Rabies, DHPP, and Bordetella vaccines. Influenza vaccine strongly advised.
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Puppies <12 months must be current on the recommended vaccine schedule for their age.
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Negative stool parasite test and heartworm test annually.
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Puppies <12 months must have 2 negative stool parasite tests spaced at least 2 weeks apart.
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Must be current on heartworm and flea prevention.
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Must be free of contagious and communicable diseases.
*
All overnight guests must have an active Doctor-Patient relationship with Baxter Veterinary Clinic. Your pet will receive a veterinary examination if they have not been evaluated by one of our doctors within the year, which will be billed separately through our Medical team.
Cat Health Requirements
✓
Current Rabies and FVRCP vaccines.
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Kittens <12 months must be current on the recommended vaccine schedule for their age.
✓
Negative stool parasite test annually.
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Kittens <12 months must have 2 negative stool parasite tests spaced at least 2 weeks apart.
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Negative FeLV/FIV test (once for indoor cats, annually for cats that go outside).
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Must be current on flea prevention.
✓
Must be free of contagious and communicable diseases.
*
All overnight guests must have an active Doctor-Patient relationship with Baxter Veterinary Clinic. Your pet will receive a veterinary examination if they have not been evaluated by one of our doctors within the year, which will be billed separately through our Medical team.
Welcome to Overnight Care at The Inn!
We believe that when pets have exercise and stimulation they are happier and healthier, both physically and mentally.
Our canine guests enjoy off-leash playtime during their stay, with indoor and outdoor play options and playgroups that are tailored to your pet. Overnight canine guests will receive a complimentary social temperament assessment if they have not yet received one.
Our feline guests receive exploration time during their stay, either individually or with their housemate. We have many enrichment activities in the Feline Retreat, including various types of toys, large windows with bird feeders, and climbing/scratching posts.
Arrivals & Departures
Please refer to our Hours of Operation for Check-In and Check-Out times.
Guests checked out before 10am will not be charged for the day. Guests checked-out after 10am will be charged a 1-Day Daycare Play Pass and will be able to play until they are picked up.
An additional overnight fee will be added for any pet not checked out by 5:30pm Monday-Friday or by 6pm Saturday or Sunday.
If you are unable to check-in or check-out during our available times, we have custom check-in and check-out appointments with a Pet Care team member available for $15. Please let us know during booking if you require one of these appointments.
Meals
Please bring your pet’s food from home, pre-measured and individually bagged & labelled for each meal.
Overnight care includes feeding two meals daily. Please let us know the name of the food and the amount given per meal along with any dietary restrictions or allergies that your pet (or family members) may have. Commonly used treats provided by our pet care team include plain yogurt, peanut butter, Cheerios, cheese, and canned pumpkin.
Medications
Medications/supplements should be in their original container with clear and current administration instructions.
Overnight care includes the administration of oral medications/supplements twice daily. If the medication instructions on the original container are incorrect or illegible, please provide typed updated instructions so that our veterinary team can print an updated prescription label.
Veterinary Evaluation
Should your pet become sick or injured while in our care, one of our veterinarians will provide a complimentary examination. We will attempt to contact you prior to treatment if the medical issue is not life-threatening. If we are not able to reach you or your emergency contact, we will diagnose and treat your pet's symptoms conservatively. Any fees for medical care incurred will be the responsibility of the pet owner and are billed separately from boarding/daycare services.
Booking
Reservations are not confirmed until all required paperwork and proof of current health requirements are received and the deposit is paid.
A valid credit card is required at the time of the reservation booking, even if you do not plan on paying with a credit card. Approved methods of payment at check-out are major credit card, cash, Itex, or Care Credit.
Deposits and Cancellations
A $50 deposit per pet (regular reservation) or $100 deposit per pet (holiday reservation) is proof of your reservation confirmation.
Deposits are refundable if the reservation is cancelled no later than 10 days prior to check-in for a holiday reservation or 72 hours prior to check-in for a regular reservation.
Pets staying with us for longer than 7 days require a 50% deposit of the anticipated reservation total at the time of booking.