Welcome to Overnight Care at The Inn!
We believe that when pets have exercise and stimulation they are happier and healthier, both physically and mentally.
Our canine guests enjoy off-leash playtime during their stay, with indoor and outdoor play options and playgroups that are tailored to your pet. Overnight canine guests will receive a complimentary social temperament assessment if they have not yet received one.
Our feline guests receive exploration time during their stay, either individually or with their housemate. We have many enrichment activities in the Feline Retreat, including various types of toys, large windows with bird feeders, and climbing/scratching posts.
All overnight guests must have an active Doctor-Patient relationship with Baxter Veterinary Clinic. Your pet will receive a veterinary examination at the reduced rate of $30 if they have not been evaluated by one of our doctors within the year.
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Arrivals & Departures
Please refer to our Hours of Operation for Check-In and Check-Out times.
Guests checked-out before 10am will not be charged for the day. Guests checked-out after 10am will be charged for Daycare ($30 - Play Pass) and will be able to play until they are picked up.
An additional overnight fee will be added for any pet not checked-out by 5:30pm Monday-Friday or by 6pm Saturday or Sunday.
If you are unable to check-in or check-out during our available times, we have custom check-in and check-out appointments with a Pet Care team member available for $15. Please let us know during booking if you require one of these appointments.
Please bring your pet’s food from home, pre-measured and individually bagged/labelled for each meal.
Overnight care includes feeding two meals daily. Please let us know the name of the food and the amount given per meal along with any dietary restrictions or allergies that your pet (or family members) may have. Commonly used treats provided by our pet care team includes plain yogurt, peanut butter, Cheerios, cheese, and canned pumpkin.
Medications/supplements should be in their original container with clear and current administration instructions.
Overnight care includes the administration of oral medications/supplements twice daily. If the medication instructions on the original container are incorrect or illegible, please provide typed updated instructions so that our veterinary team can print an updated prescription label.
Should your pet become sick or injured while in our care, one of our veterinarians will provide a complimentary examination. We will attempt to contact you prior to treatment if the medical issue is not life-threatening. If we are not able to reach you or your emergency contact, we will diagnose and treat your pet's symptoms conservatively. Any fees for medical care incurred will be the responsibility of the pet owner and are billed separately from boarding/daycare services.
Reservations are not confirmed until all required paperwork and proof of current health requirements are received and the deposit is paid.
A valid credit card is required at the time of the reservation booking, even if you do not plan on paying with a credit card. Approved methods of payment at check-out are major credit card, cash, Itex, or Care Credit.
Deposits and Cancellations
A $50 deposit per pet (regular reservation) or $100 deposit per pet (holiday reservation) is proof of your reservation confirmation.
Deposits are refundable if the reservation is cancelled no later than 10 days prior to check-in for a holiday reservation or 72 hours prior to check-in for a regular reservation.
Pets staying with us for longer than 7 days require a 50% deposit of the anticipated reservation total at the time of check-in.